1. Introduction HK XINGQI CREATIVE LIMITED (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you contact us via email (penny@plastic-eg.com, amy@plastic-eg.com), phone (+86 13603062993), WhatsApp (+86 13510265473), or interact with our services.
2. Information We Collect We may collect the following information:
Contact details (name, email, phone number)
Communication content (emails, messages, calls)
Business-related information you provide
Technical data (IP address, device information when visiting our website, if applicable)
3. How We Use Your Information We use your information to:
Respond to inquiries and provide services
Process transactions and deliver products
Improve customer service
Comply with legal obligations
4. Sharing of Information We do not sell your data. We may share information with:
Service providers assisting our operations
Legal authorities when required by law
Affiliates or partners for business purposes
5. Data Security We implement reasonable measures to protect your data. However, no method of transmission over the internet is 100% secure.
6. International Data Transfers As a Hong Kong-based company, your data may be transferred to and processed in other jurisdictions, including mainland China.
7. Your Rights Depending on applicable law, you may have the right to:
Access, correct, or delete your data
Object to or restrict processing
Withdraw consent (where applicable)
8. Retention Period We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
9. Contact Us For privacy-related inquiries, contact us at: Email: penny@plastic-eg.com / amy@plastic-eg.com Address: 48/F Office Tower Langham Place, 8 Argyle Street, Mong Kok, Hong Kong
10. Changes to This Policy We may update this policy periodically. The updated version will be posted with a revised “Last Updated” date.
